FAQs

Who is DV Chain?

As a leading liquidity and market-making service provider, DV Chain empowers institutions, exchanges, and traders globally to access a vast array of cryptocurrencies through cutting-edge APIs and interfaces. Seamlessly settle transactions in multiple fiat currencies on the same day, ensuring swift and efficient trading. From intuitive web-based charting to expert algorithmic orders, DV Chain's robust tech stack helps scale your business.

*Registered with FinCEN (US) & with FINTRAC (CAD).

What are DV Chain’s trading hours?

Trading via DV Chain's electronic OTC platform and/or via API is available 24 hours a day, 7 days a week, 365 days a year.

If you wish to trade via chat / voice, you can do so anytime Monday-Friday from 7:00 am EST to 7:00 pm EST. *Ad-hoc weekend settlements available.

What are DV Chain’s settlement times?

DV Chain is connected to all preferred payment rails in both cryptocurrency and fiat currencies. Transactions are settled intra-day. We are flexible in helping support our user's settlement requirements.

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Who do I contact if I have any questions?

If you have any questions, please contact DV Chain via our contact form, and someone from our team will get back to you shortly.
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Current users can reach us 24/7 via email and/or IM.

Which cryptocurrencies can I trade?

DV Chain supports 80+ cryptocurrencies and over 450 pairs. Click the following link to see the full list: https://trade.dvchain.co/api/availableTickers

Which fiat currencies are supported by DV Chain?

DV Chain supports 30+ fiat currencies including USD, CAD, GBP, EUR, AUD and JPY.

Where can I trade with DV Chain?

You can trade with DV Chain 24/7 via our electronic web platform, via API and/or via IM.

You can trade with us via API ( WSS, REST & FIX).
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‍Contact us for more details.

What are the fees like when trading with DV Chain?

Our spreads are baked into our pricing, what you see is what you get. At DV Chain, we pride ourselves on providing the best actionable prices for trading in cryptocurrency and digital assets.

Does DV Chain custody assets on behalf of its users?

NO, DV Chain does not custody assets on behalf of its users.

How do I onboard with DV Chain to become an approved user?

In order to be approved to trade with DV Chain, get started here.

Our onboarding process is quick & seamless, as long as you meet all the necessary requirements.

Is DV Chain the counterparty to all trades?

YES, DV Chain is the counterparty to all trades.

Questions?

Contact Us